Giving a Great Speech – Tip

By |August 30th, 2010|

The most important part of giving a speech: practicing and then letting it sink in when you’re sleeping – long before you actually give the speech. Rinse and repeat.

Great Customer Service Starts in the Restroom!

By |August 29th, 2010|

Outstanding: Dear friends of mine owned a restaurant many years ago and I would regularly see the husband in the mens restroom – cleaning! The restroom ALWAYS looked spotless and smelled amazing! And the food, service and host/hostess greetings were equally professional, friendly and clean.

Problem: They eventually sold the restaurant to a new set of […]

“Home is not where you live, but where they understand you.”

By |August 29th, 2010|

~Christian Morganstern

Toastmasters – Building A New Life

By |August 29th, 2010|

“Taking your life to another level includes Toastmasters as part of expanding beyond your fears and building a new life!”
~Othello Curry (Guest at Capital City Toastmasters, Sacramento, CA, Aug 23, 2010)

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