Being a professional is doing the things you love to do, on the days you don’t feel like doing them

– Julius “Dr. J” Erving, Basketball Hall of Fame. As quoted in Daniel Pink’s book “Drive: The Surprising Truth About What Motivates Us.”

Memorable Speakers Blend Stories, A Connection to the Audience, and Takeaways – Chris Brogan

  • Great Speakers Tell Stories
  • Great Speakers Connect to the Audience
  • Great Speakers Deliver Takeaways
  • Practice Wins Every Time

Read Chris Brogan’s full post: Memorable Speakers Blend Stories, A Connection to the Audience, and Takeaways

Testimonial – Hilary May Smith

“I just watched your YouTube video “If you don’t follow your passion, you suck” and was thoroughly impressed.

“I’m doing my 10th [Toastmasters] speech this week and wanted to say thank you for the inspiration. You truly are an amazing speaker. I found the link to your website on YouTube and it seems as though you also have a successful business. The company I work for, BluEra, builds evolved and awakened teams from executive search and team transformation practices. Much of what you said in your speech was very relevant to what I see and do in a given day.

“Best of luck with your business and thank you again for posting your video, it was a pleasure to watch.”

Hilary May Smith
Toastmasters member
Calgary, Canada
Oct. 2011

How I Overcome Butterflies and Feel Confident When Speaking

Body language is my secret to overcoming* the fear of public speaking.

In my experience, I’m either standing or sitting while I wait for my turn to speak. I don’t really like the waiting part: my knees and hands used to shake uncontrollably and my teeth would chatter. But nowadays, I’m just plain antsy and excited to get in front of a crowd.

Here’s what worked for me to overcome* my butterflies:

  1. Sit up straight: physically move forward in your seat. When you’re sitting back in your seat, the butterflies are in the pit of your stomach. It’s like they’re in front of your stomach. By sitting up straight, your back moves away from the back of your seat, where the butterflies are. You’re physically moving forward, so you’re now in front of the butterflies. That’s how I always envision it: By sitting up straight, I’m pushing myself through the butterflies and they’re now behind me. I’m typically sitting down before my name is called to speak, so the difference between sitting back in my chair, and then purposefully sitting up straight is a huge help in calming – by directly facing – my nerves.
  2. Breathe: purposefully and deliberately. Take deep breathes and make them count. And don’t just breathe in and out deeply, but instead: breathe in, hold it, and then breathe out. Equally important to the holding-it-in part is the breathing out part. Breathe out with purpose.
  3. Smile: yes, smile! It’s another purposefully physical reaction to butterflies that really helps. Smiling breaks up your facial tension and takes physical attention away from your stomach. I use smiling in conjunction with breathing.
  4. Prepare: I never thought being prepared would be such an important part of feeling confident. But it is. Being prepared makes sitting up straight, breathing and smiling a whole lot more effective.

The first three tips above are physical reactions to butterflies. However, feeling confident starts long before my name is called to get up and speak. Comparing my first speeches to speeches I give now, feeling confident (by being prepared) goes a long, long way toward sitting up straight, breathing and smiling actually being helpful in overcoming* my butterflies!

It really comes down to screaming confidence. And for me it’s these four things: being prepared, sitting up straight, breathing and smiling.

How I initially approached public speaking:

First, I decided right up front that I wanted the experience of having butterflies and getting up to speak. In the beginning, that’s what I was after: butterflies and speaking, all happening at the same time. So I joined Toastmasters (in particular, I joined Capital City Toastmasters in Sacramento, CA). I didn’t care if my speeches were perfect, I only cared about getting the experience in my bones. I’ve forgotten my next line, I’ve mixed up paragraphs, I’ve completely forgotten stuff – and I’m still alive! And I always looked at my current speech as the experience to get me to the next speech.

Second, I realized early on that everybody just wanted to get their speeches over with and out of the way. I heard a lot of “I’m glad that’s over with!” This approach was not going to work for me and it wasn’t going to help at all with actually overcoming my butterflies. Instead, I decided I wanted to be right in the middle of a speech. Looking forward to being-in-the-middle meant I wasn’t focused on getting it over with – my celebration wasn’t at the end of the speech but, rather, it was in the middle! This made a big difference in my overall approach to pubic speaking and overcoming* my butterflies. This new being-in-the-middle approach ended up reducing each individual speeches’ overall nervousness. I started focusing on experiencing multiple speeches, instead of the fear of getting just one speech out of the way.

What I discovered about butterflies:

I’m not actually trying to get rid of my butterflies, I’m working with them. They’re a part of me and my experience, so I decided we should get friendly. You know, invite the butterflies over for a weekend BBQ and get to know each other. With each new speech, I learned to more openly wrap one arm around my butterflies, stand together at the podium and give the speech as a team.

*Overcoming butterflies is a myth. I never overcame my butterflies, I still get them. But now I have enough experience to know that they’re a completely normal part of my speaking routine. So I’m not scared of them anymore, and I’ve learned to quickly transform the feeling of nervousness into a feeling of antsy excitedness. Butterflies are now expected, I know they’re coming, so I wrap my arms around’em and off we go to give another speech.

Charge Full Rate For Cancelled Appointments!

Business:

Simple rule: any change in an appointment’s schedule means the appointment is cancelled and needs to be re-scheduled. But more importantly, it means any other client or activity has now permanently lost out. It’s the allotted time that’s valuable, not necessarily what’s done with it. Although, what’s done with your time always has consequences.

My time is far more valuable than the rate being charged for it, because I’ll never get that time back again.

A client is welcome to use their appointment with me in almost any way they see fit: tell jokes, talk on the phone or show me funny videos on YouTube (this has actually happened). They can even show up late or cancel the appointment altogether.

The client still gets charged for the full appointment, whether they use it or not.

In some industries charging for a cancelled appointment is called a kill fee. We all know that stuff comes up – even emergencies – and things need to be rescheduled. But the important distinction is this: all time is hugely valuable. And it’s the time-slot that’s billable, not the circumstances surrounding it.

Family and Friends:

You can’t let your time get wasted by family and friends. Do your best to limit your exposure to habitual time-wasters, late-arrivers and re-schedulers.

How could we respond to family and friends who show up late, cancel appointments or reschedule at the last minute? With compassion and clarity. What else could you be doing with your time?: reading/writing a book, answering a customer service call, designing a product, selling a service, starting/finishing a blog entry, volunteering, exercising, studying for school.

Since you can’t charge family & friends a time-evaporator kill fee – or maybe you can – here’s the next best move: invite them to participate in your activities instead of joining them for theirs. Also stress-relieving: allot only a certain amount of time per week and make it count.