Top 5 regrets people make on their deathbeds

By |June 1st, 2011|

In particular:

3. I wish I’d had the courage to express my feelings.

Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment […]

We strive for happiness — not satisfaction. 37signals

By |February 19th, 2011|

The customer service industry is obsessed with “customer satisfaction”. We believe that’s too low a bar. Satisfaction is not a measure of success — it’s just enough to get by. We want our customers to be happy. Happiness is success. Happiness is our goal.

37signals Customer Support Happiness Report

How To Be Happy In Business – Venn Diagram by Bud Caddell

By |October 4th, 2010|

By Bud Caddell

I’ve been working at start-ups and small businesses since I was 14 years old. My father and his father before him owned and operated their own small businesses. There’s something about the fight for survival for a small team that’s coded in my DNA. It’s one of the reasons […]

You have two options: Be happy, or be miserable. Only one will make people want to associate with you.

By |July 31st, 2010|