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Top 5 regrets people make on their deathbeds

In particular: 3. I wish I’d had the courage to express my feelings. Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment they carried […]

We strive for happiness — not satisfaction. 37signals

The customer service industry is obsessed with “customer satisfaction”. We believe that’s too low a bar. Satisfaction is not a measure of success — it’s just enough to get by. We want our customers to be happy. Happiness is success. Happiness is our goal. 37signals Customer Support Happiness Report

Real happiness is not an external force. Real happiness is an internal magnet.

Real happiness is not an external force. Just like jumping into a swimming pool, and merely being surrounded by water, does not quench your thirst. Real happiness is an internal force. Happiness, like water, must be poured in and reside within you. Personally, I didn’t want to keep searching for a swimming pool to feel […]

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