Find me on Nostr: npub12jatzvy6sazrz2qf6d0wn2w4ffr5rmd6rqwemgwqhlj0vqs0y6aqrs9mh9
If you’re looking to be a paid speaker, Jessica Ekstrom‘s 10-point September 2015 article on Entrepreneur.com is an excellent resource!
By Jon Swartz, USA TODAY A surge in social-media use by small businesses reflects a shift in how they operate and their comfort with increasingly easy-to-use technology. In growing numbers, small-business owners are adopting social-networking services, location-based services, Twitter and online video to promote products and services, according to a new study by MerchantCircle, a…
Store owners: sometimes your customer service training SUCKS! Your employees cannot make this kind of a statement to a customer without it making YOU look like an idiot! “I’m only nice to them if they’re nice to me!” This attitude is “very common” among employees, and is why most customer service SUCKS! Train your employees…
Whew, competing at the 2013 Toastmasters International Semifinal Speech Contest is a LOT different from competing at Club, Area, Division and District contests. First, you’re competing in front of an audience of complete strangers (unless you’re in your home-town of Cincinnati, OH, like Chris Nachtrab was when he won 1st-place in my Semifinals group). I…
My business cards were delivered 3 days early! Woo-hoo. But they were trimmed off-center, which looks unprofessional. Boo-hoo. PSPrint has a 100% satisfaction guarantee. So I called to complain. Here’s how the phone call went: George: “Hello, this is George with PSPrint, how can I help you?” Me: “Hi, George, happy holidays!” George: “Same to…
This is when you need a life/business coach: Years ago a business-owner friend of mine mentioned she had successfully “won” an email argument with a customer that was an asshole. The email exchange lasted for 4 hours. The upside: my business-owner friend felt vindicated. She couldn’t let it go, she “had” to put him in…
Self awareness has become Gary Vaynerchuk‘s most passionate mantra. Self-awareness allows people to recognize what things they do best so they can then go hard on those aspects of their life. It also helps you accept your weaknesses. –Gary Vaynerchuk Source: We Need to Talk About the Importance of Self-Awareness Hedge fund billionaire, Ray Dalio, lives…
