Customer happiness IS the new business ROI (return on investment)
The next book on my reading list is “Delivering Happiness: A Path to Profits, Passion, and Purpose” by Zappos.com founder Tony Hsieh – http://amzn.to/91RXqb.
Find me on Nostr: npub12jatzvy6sazrz2qf6d0wn2w4ffr5rmd6rqwemgwqhlj0vqs0y6aqrs9mh9
The next book on my reading list is “Delivering Happiness: A Path to Profits, Passion, and Purpose” by Zappos.com founder Tony Hsieh – http://amzn.to/91RXqb.
What Do You Want To Be When You Grow Up? Model speech for Toastmasters 2015 Area 45 Speech Contest. As Cathy Davidson points out in her book about technology and education, Now You See It: 65 percent of children entering grade school today will have jobs that haven’t been invented yet! And as my 4-1/2-year-old…
Richard A. Smith writes a great article in The Huffington Post on a NEW approach to finding a job – Dec 16, 2008. Surviving the Recession: Ditch the Job Search; Start a Problem Search During a recent appearance on CNN, I was posed the following question: “Most companies have called for hiring freezes until January,…
When you view the entrepreneurial journey as a series of experiments, it is interesting and intellectually stimulating, and a puzzle to be solved. When you view it is an epic Hollywood drama of sweeping success or crushing failure, chances are you will not last very long, and be an emotional wreck. Read the full article:…
In response to Chris Brogan’s post, “A Scary Admission,” on his My Escape Velocity blog: The Law of Attraction can also be viewed as The Law of Filtration – ie: whatever you focus on gets through and everything else gets filtered out. My buddy, David Howe, made his first 6 short films this way. Anybody…
Life Coaching: “Follow your bliss! If you do follow your bliss you put yourself on a kind of track that has been there all the while, waiting for you, and the life that you ought to be living is the one you are living. When you can see that, you begin to meet people who…
Steve Jobs’ 2005 Stanford Commencement Address: (Excerpts): Truth be told, I never graduated from college. I dropped out of Reed College after the first six months but then stayed around as a drop-in for another eighteen months or so before I really quit. I had no idea what I wanted to do with my life,…