Customer Service Disappointment
To the Barista who is argumentative and curt with customers, and “doesn’t want to hear it” when a customer says they can show you a receipt: You’re gonna get your ass fired with all that negative attitude. Especially when the employee just coming on for the next shift is always smiling, energetic and nice.
In this day-and-age of Yelp, Twitter, Facebook, Tumblr and blogs, you can’t afford to dish out crappy customer service. Because there are always 12 other people that are happy to take your place – and with a smile.
