Great Customer Service Starts in the Restroom!

ByReid Walley

Outstanding: Dear friends of mine owned a restaurant many years ago and I would regularly see the husband in the mens restroom – cleaning! The restroom ALWAYS looked spotless and smelled amazing! And the food, service and host/hostess greetings were equally professional, friendly and clean.

Problem: They eventually sold the restaurant to a new set of owners and within one week the RESTROOM SMELLED BAD!

Conclusion: Great customer service starts in the restroom. It’s where the public experiences who you “really” are!

Share this post:

Share on Reddit Share on LinkedIn
Reid Walley June 10 2022

Cheering for your success! Dance music and Bruce Lee fan!

Similar Posts

Business Coaching – Mixergy Interview with TwitPic Founder

ByReid Walley

How A Spare Computer Became TwitPic, A $1.5+ Million A Year Twitter Success Story – Andrew Warner’s interview with Noah Everett. Business Tips via Mixergy, home of the ambitious upstart! In 2008, Noah Everett wanted to share photos on Twitter. Since there was no way to do it, he grabbed an old server and created…

Hackers and Hustlers

ByReid Walley

I always ask the same question, “Do you have a Hacker and a Hustler?” Sometimes, I get the response, “I’m both.” To which I suggest that they rethink their application. It’s nearly impossible for a single founder to have much success building his startup, let alone getting through a program like Techstars (or Y-Combinator or…

|

Einstein makes $10 million per year? He's dead! – Forbes.com 10 Richest Dead People

ByReid Walley

How the hell is Einstein still making $10 million per year? He’s dead! And he’s been dead for 55 years. How is this even possible? #1- Yves Saint Laurent- $350 MILLION #2- Rogers & Hammerstein- $235 MILLION Combined #3- Michael Jackson- $90 MILLION #4- Elvis Presley- $55 MILLION #5- J.R.R. Tolken- $50 MILLION #6 Charles…

Business coaching – Crush It! Stop Screwing Around and Follow Your Passion

ByReid Walley

Heard about the book “Crush It!” by Gary Vaynerchuk on SitePoint podcast #42. Gary’s advice: Stop screwing around and follow your passion. http://crushitbook.com/ Blurb from CrushItBook.com: “Do you have a hobby you wish you could do all day? An obsession that keeps you up at night? Using the steps revealed in this book, you can…

|

Mark Cuban – Don't Follow Your Passion, Follow Your…

ByReid Walley

…follow your efforts. Mark Cuban then elaborates, tying efforts to being curious: “I found myself being really curious about business; being really curious about technology. And that curiosity is really what drove me. Curiosity is great. That’s what leads you to your path.” Mark Cuban, Billionaire (from Tai Lopez’s interview with Mark Cuban, starting at…

Leave a Reply

Your email address will not be published. Required fields are marked *