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“Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned.” – Buddha
Mom always has to rehash why she refused to attend my wedding: “…because Reno is a gambling town, and our family does not approve of gambling.” Here’s the sales & marketing silver-lining You can easily market to a customer when you know what their belief system is. Also, Agreement #2 of The Four Agreements: 2. Don’t…
My Mom always worries that my brother and I won’t make it home safely and wants us to call when we get home. We only live 2 miles away. A state-of-worry is not the same as a state-of-grace. How much better for my Mom, and us, if she sent healing and blessing thoughts, instead of…
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Store owners: sometimes your customer service training SUCKS! Your employees cannot make this kind of a statement to a customer without it making YOU look like an idiot! “I’m only nice to them if they’re nice to me!” This attitude is “very common” among employees, and is why most customer service SUCKS! Train your employees…
A friend of mine just shared how she lost 90 pounds over the last 2-1/2 years – a very healthy pace. It was real, down-to-earth and just plain made sense. She included her high-school days, college days and masters program days – and how each chapter in her school life included less and less exercise…
Life Coaching: Just started re-reading The Power of Nice, by Linda Kaplan Thaler and Robin Koval. I completely agree with their philosophy that “it pays to be nice.” Finally, a four-letter word I can use around my parents. The Power of Nice is available through Amazon. Also visit their site at: www.thepowerofnice.com Share this post:…
