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Influencers – How Trends & Creativity Become Contagious
INFLUENCERS FULL VERSION from R+I creative on Vimeo. Share this post: Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn Share on Email
We strive for happiness — not satisfaction. 37signals
The customer service industry is obsessed with “customer satisfaction”. We believe that’s too low a bar. Satisfaction is not a measure of success — it’s just enough to get by. We want our customers to be happy. Happiness is success. Happiness is our goal. 37signals Customer Support Happiness Report Share this post: Share on Facebook…
Charge Full Rate For Cancelled Appointments!
Business: Simple rule: any change in an appointment’s schedule means the appointment is cancelled and needs to be re-scheduled. But more importantly, it means any other client or activity has now permanently lost out. It’s the allotted time that’s valuable, not necessarily what’s done with it. Although, what’s done with your time always has consequences….
Richard Branson on Hiring
Original post: http://ethanbloch.com/richard-branson-on-hiring Hire for attitude – academic qualifications are fine, but “having savvy is much more important than having a formal education. The things you learn only complement who you are.” Share this post: Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn Share on Email
Self Confidence for Introverts in Politics with ESL
This is a very specific use-case in building self confidence for introverts who are non-native English speakers (ESL), who are getting their education and experience in politics in the United States. Initial requests focused on building confidence speaking in front of groups and co-workers, staff meetings, classroom settings and on the phone. Self confidence when dealing with…
Viral Marketing: Lessons From The Old Spice Man – Entrepreneur.com Daily Dose
This week we saw two days that shook the viral marketing world. Old Spice, a long-neglected–if not forgotten–Procter & Gamble brand unleashed a social media blitz that may have changed the rules of social network marketing. “Holy sh*t, best get-well video EVER from Old Spice.” Key to the effort was the response to Kevin Rose,…