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Reid Walley’s top 5 strengths:
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Sometimes the answer is buried deep inside the very frustration that had previously received my cursing. Sometimes frustration itself is the doorway toward an answer. Maybe it just needs a different angle, a different set of keys, a different set of eyes. Sometimes there’s already somebody on the other side of the door that can…
~ John Wooden Share this post: Share on Facebook Share on Twitter Share on Reddit Share on LinkedIn Share on Email
I’ve known people over the years that didn’t want to share their dreams because they were afraid that they would “jinx” them into not coming true. They thought they could just work in some dim-lit basement and then spring their finished idea onto the world. Actually, the opposite is true: “Every time you share your…
http://sethgodin.typepad.com/seths_blog/2010/12/tropes.html Cliches When you launch a new idea or project into the world, you’ll probably use connections to what has come before as a way to tell your story. Caribou Coffee, for example, uses all sorts of metaphors and cues and even verbal tropes that we learned from Starbucks. These signals help us understand that…
The customer service industry is obsessed with “customer satisfaction”. We believe that’s too low a bar. Satisfaction is not a measure of success — it’s just enough to get by. We want our customers to be happy. Happiness is success. Happiness is our goal. 37signals Customer Support Happiness Report Share this post: Share on Facebook…
“…following a schedule and working out have been 2 of the biggest confidence-builders to me to know that I’m capable of changing (for the better) “… following a schedule and working out make me believe that I could have been an “A” student, where I used to believe that not to be the case.” Gary Vaynerchuk,…
