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Your Customers Aren't Stupid and Your Coworkers Are Not Incompetent – Joe O'Brien

Your Customers Aren’t Stupid and Your Coworkers Are Not Incompetent – Joe O’Brien from Engine Yard on Vimeo. Communication is hard. No doubt about it. Many of us, being geeks at heart, have an inherently difficult time communicating with people. Why is it that if we look around, it seems that all we see is…